Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Seligmann

Lori Seligmann

August 11, 2026

5  out of  5
rating by Lori Seligmann
"The agents are always helpful, knowledgeable and efficient!"
Profile photo of Emilia Batchiyski

Emilia Batchiyski

August 11, 2026

5  out of  5
rating by Emilia Batchiyski
"I have been a long term State Farm customer for auto and renters insurance in California. However, due to upcoming move to Washington I needed an urgent insurance policy and needed an agent in the area. Found this office and contacted them through the link on their website. I messaged them in the afternoon and Maddy from the office contacted me within an hour, hour and a half. By the next morning I had the policy, first month paid and certificate of insurance. She was very courteous in her communications, very fast in responding and efficient in getting the job done with the information provided. They did a great job and I will contact them again with all my future insurance needs when I move to the area."
Profile photo of Linsey Tran

Linsey Tran

August 10, 2026

5  out of  5
rating by Linsey Tran
"Laurie is the best there is. She is attentive, collaborative and gets things done. I highly recommend Laurie and her team."
We responded:
"Thank you for your kind words! We take great pride in offering attentive and reliable support for all your insurance needs. If you know anyone who could benefit from our services, we’d be grateful if you’d refer them to us. We appreciate your trust and support!"
Profile photo of Traci Jones

Traci Jones

August 9, 2026

5  out of  5
rating by Traci Jones
"I’ve had this State Farm for 20 years…. Laurie and her team are Professional, down to earth, caring, honest and always helpful. Laurie is trustworthy and even if I don’t want to hear it, she’s always straight up. How can you not appreciate that kind of business? Laurie is awesome….. I really appreciate, respect and recommend her for all your insurance needs."
Profile photo of DAN EDMONDS

DAN EDMONDS

August 7, 2026

5  out of  5
rating by DAN EDMONDS
"Have shared there info many times. Could not believe the service and compassion I received from this office. I recommend them to anyone that values great service."
Profile photo of Karly G Vanhulle

Karly G Vanhulle

August 7, 2026

5  out of  5
rating by Karly G Vanhulle
"Sharae has made my transition from various places I’ve lived seamless when it came to needing Renter’s Insurance, couldn’t have done it without her! Very pleased with her work!"
Profile photo of Kym Codomo

Kym Codomo

August 6, 2026

5  out of  5
rating by Kym Codomo
"I’m so impressed with the knowledge and professionalism of this agency. I’ve b en with State Farm for decades and this is my favorite agency yet!"
Profile photo of Rick Rummell

Rick Rummell

August 4, 2026

5  out of  5
rating by Rick Rummell
"The agents are great! They are friendly and always happy to help with whatever I need. Thank you 😊"
We responded:
"Thank you for the 5 stars, Rick! Laurie Houle State Farm is proud to provide friendly, reliable insurance service to our neighbors throughout Kittitas County. We’re here anytime you need us."
Profile photo of Sally Graham

Sally Graham

August 4, 2026

5  out of  5
rating by Sally Graham
"When I call for information, ask questions or pay my insurance I ALWAYS get happy positive help. 😊"
Profile photo of Kandie Baker

Kandie Baker

August 3, 2026

5  out of  5
rating by Kandie Baker
"Maddie’s was super responsive and did a great job."
Profile photo of Dude Moon Pratt

Dude Moon Pratt

July 30, 2026

5  out of  5
rating by Dude Moon Pratt
"State Farm employees take such wonderful care of us. We truly appreciate them. Ii"
Profile photo of Melanie Gherbaz

Melanie Gherbaz

July 24, 2026

5  out of  5
rating by Melanie Gherbaz
"Sharae is awesome and so helpful! Love our local State Farm office ❤️"
We responded:
"We appreciate your review! Sharae works hard to be helpful and supportive, and it means a lot that you’re loving our local State Farm office. "
Profile photo of Erin O'Brien

Erin O'Brien

July 23, 2026

5  out of  5
rating by Erin O'Brien
"Erica from Laurie Houle's office was professional, efficient, and listened and responded with a quote that was right for me."
We responded:
"Hi Erin, we really appreciate your feedback. It’s great to hear Erica was professional and efficient, and that the quote she provided was a perfect fit for you. "
Profile photo of Kelly Clift

Kelly Clift

July 21, 2026

5  out of  5
rating by Kelly Clift
"Erica was so helpful when I had a question about my insurance coverage. She even helped me start a claim. This office has awesome customer service!"
We responded:
"Hi Kelly, we really appreciate you taking the time to share this. It’s wonderful to hear Erica was so helpful with your insurance coverage questions and guided you through starting a claim. We’re proud of our customer service—because taking care of the insured is always the priority. "
Profile photo of Dan Johnson

Dan Johnson

July 21, 2026

5  out of  5
rating by Dan Johnson
"Erica at State Farm provided an outstanding experience. She took the time to review every one of my policies in detail and explained my coverage in a way that was easy to understand. She made me feel completely comfortable that I have the right protection in place for all of my vehicles and real estate properties. I never felt rushed, and she genuinely cared about making sure my coverage fit my needs. I truly appreciate her professionalism, knowledge, and exceptional customer service. I highly recommend Erica to anyone looking for an insurance agent who puts her clients first."
We responded:
"Hi Dan, thank you for the great review! We truly appreciate you recognizing Erica’s professionalism, knowledge, and exceptional customer service. We’re so glad she took the time to review your policies in detail, explain your coverage clearly, and help you feel confident you have the right protection for your vehicles and real estate properties. We also appreciate you noting that you never felt rushed—that’s exactly how we aim to serve. If you know any friends or family in WA or ID who are looking for a knowledgeable, client-first insurance agent, we’d be grateful if you’d refer them to Laurie Houle State Farm. Thank you! "
Profile photo of Joe Wallick

Joe Wallick

July 21, 2026

5  out of  5
rating by Joe Wallick
"It's always get dealing with Laurie and her team!!! They are always very helpful."
We responded:
"Hi Joe, we really appreciate you! Hearing that Laurie Houle State Farm and the team are always very helpful means a lot. We’re here to take care of the insured—every step of the way. "
Profile photo of Wendy Dumas

Wendy Dumas

July 20, 2026

5  out of  5
rating by Wendy Dumas
"Worked with Erica on the insurance for 2 different vehicles. She was great!!"
We responded:
"Thank you for the kind words! We love what we do, and your support inspires us to keep striving for excellence!"
Profile photo of Debra Duran

Debra Duran

July 17, 2026

5  out of  5
rating by Debra Duran
"Love the Ladies. They all was taken care of my husband and I well,thank you 💖"
We responded:
"Hi Debra, we truly appreciate your 5-star review. Laurie Houle State Farm and our team are always ready to help. "
Profile photo of Steven nelson

Steven nelson

July 17, 2026

5  out of  5
rating by Steven nelson
"Great group of ladys thank you for all your help"
We responded:
"Hi Steven, we appreciate you! Our mission is simple: take care of the insured with a local, friendly, knowledgeable team. So glad we could help—thank you!"
Profile photo of Miguel Sanchez

Miguel Sanchez

July 15, 2026

5  out of  5
rating by Miguel Sanchez
"Very helpful happy team!"
We responded:
"Thank you for your 5-star review! It’s always a pleasure to see you, and we can’t wait for your next visit!"
Profile photo of Sam

Sam

July 15, 2026

5  out of  5
rating by Sam
"This State Farm office in Cle Elum is very professional and helpful. Maddie is always on the ball. Knows our account for home and autos when I call. We actually changed our car insurance to her from a company we had been with for 50 years! We would highly recommend this office for anyone interested in changing and that wants to be treated like family. Thank you."
We responded:
"Hi Sam, thank you for the great review! We truly appreciate you choosing Laurie Houle State Farm in Cle Elum. We’re so glad to hear the office is professional and helpful, and that Maddy always stays on top of everything. If you have friends and family in WA or ID who are considering a change, we’d be grateful if you’d share our name with them—we’d love the chance to earn their trust, too. Thank you! "
Profile photo of Jordan Gerard

Jordan Gerard

July 14, 2026

5  out of  5
rating by Jordan Gerard
"Very helpful and timely service. Terrific customer service. Highly recommend!"
We responded:
"Hi Jordan, thank you for the wonderful review! We’re so glad you received helpful, timely customer service. We truly appreciate your recommendation! "
Profile photo of Amanda Gerard

Amanda Gerard

July 14, 2026

5  out of  5
rating by Amanda Gerard
"Absolutely amazing customer service and competitive prices! I was presently surprised to get a call with a full quote at half the price of a previous plan I had just purchased. Also was able to bundle and save more.
Supportive, informative and friendly!
Check them out!!"
We responded:
"Hi Amanda, thank you so much for the amazing review! We’re so glad our team could provide outstanding customer service, competitive prices, and a quote that helped you save—plus bundling to get even more value. Thanks for recommending Laurie Houle State Farm! "
Profile photo of Emily Hansen

Emily Hansen

July 14, 2026

5  out of  5
rating by Emily Hansen
"Always above and beyond! Maddy, Laurie, and the whole team provide exceptional service, and this is absolutely the place to get your insurance."
We responded:
"Hi Emily, thank you for the great review! We truly appreciate you. We’re so glad to hear the whole team at Laurie Houle State Farm provides exceptional service—and that you feel this is the place to get your insurance. If you have friends or family in WA or ID who need coverage, we’d be grateful if you’d refer them to our agency! "
Profile photo of nancy jones

nancy jones

July 14, 2026

5  out of  5
rating by nancy jones
"We appreciate have an agent/office in Cle Elum that we can visit in person rather than a website or electronic voice on the phone. Laurie and her team are always there to help us.
In the 40 years we have been insured with State Farm we have always received excellent service."
We responded:
"Hi Nancy, thank you for the great review! We’re so glad you value having a local Cle Elum office you can visit in person. Laurie Houle State Farm and our team are always here to help, and we truly appreciate your many years of trust with State Farm! "