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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luisa Rogers

April 14, 2026

5  out of  5
rating by Luisa Rogers
"I stopped by to update my account and had such a great experience. Sharae was incredibly helpful and took care of everything I needed quickly and efficiently. We even shared some wonderful stories about what brought us to live in lovely Cle Elum, which made the visit feel very personal. Laurie also took a moment out of her busy schedule to stop by and say hello, which I truly appreciated. Excellent customer service all around—highly recommend!"
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Hailey Rarden

April 13, 2026

5  out of  5
rating by Hailey Rarden
"State Farm in Cle Elum has always been fantastic! Most recently we needed our windshield replaced in one of our cars. Sharae took care of everything and contacted the local auto glass company for me. The glass company then contacted me for scheduling. Over all the process took less than 15 minutes of my day and just a few phone calls. Always appreciate the customer service with the ladies over at State Farm."
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Rusty Henrichsen

April 10, 2026

5  out of  5
rating by Rusty Henrichsen
"Always super helpful and responsive. Highly recommended."
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Amy H

April 8, 2026

5  out of  5
rating by Amy H
"I highly recommend Laurie and her staff. They are always so helpful, friendly, and easy to work with. Laurie is local and really understands the needs of the area. They always take the time to explain everything clearly and help me find the best coverage for my situation. You can truly trust them, which is rare these days."
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Jim O'Brien

April 8, 2026

5  out of  5
rating by Jim O'Brien
"Today & always I've received excellent Service. The representatives are kind, knowledgeable & thorough. Recommend State Farm in Cle Elum Highly. Want to Thank today Sharae, previously Laurie & Maddy"
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Gretchen Ditsworth

April 7, 2026

5  out of  5
rating by Gretchen Ditsworth
"Laurie and her team are top notch. I would give them 10 stars for customer attention and service! They go above and beyond to be helpful and provide a personal touch."
We responded:
"Thank you so much! We’re proud to serve our Upper County neighbors with top-notch, personalized insurance service. We’re glad you’ve had the opportunity to work with both Maddy and Sharae. At Laurie Houle State Farm, we’re committed to providing reasonable prices and going above and beyond to support all your insurance needs. We appreciate your trust and look forward to continuing to serve you!"
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Jan Dormaier

April 6, 2026

5  out of  5
rating by Jan Dormaier
"Quick and courteous response to reporting a vehicle sale."
We responded:
"Thank you! We know timely, courteous service matters when handling vehicle sales — glad we could help."
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Harry Dayhuff

April 3, 2026

5  out of  5
rating by Harry Dayhuff
"I went into my local State Farm office to get an update on my claim. Share was very helpful and answered all of my questions and was helpful providing assistance for future updates."
We responded:
"Thank you — so glad Sharae could help with your claim and outline next steps. Feel free to call/text or stop by Laurie Houle State Farm in Cle Elum anytime — we're always happy to help. (509) 674-5107"
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Josh Sargent

April 2, 2026

5  out of  5
rating by Josh Sargent
"By far the best insurance company around. If I ever had any problems, I just gave them a call and they’re more than willing to assist me. Very polite and easy to work with."
We responded:
"Thanks, Josh! So glad our team could help — we pride ourselves on friendly, prompt service. We appreciate you and your kind words."
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James Schmidt

March 30, 2026

5  out of  5
rating by James Schmidt
"Great Experience, Very helpful in trying to save money on my auto insurance policy."
We responded:
"Thank you! We’re happy Erica could answer your questions. Feel free to call us anytime at (509) 674-5107."
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Trever Byrd

March 27, 2026

5  out of  5
rating by Trever Byrd
"Great experience in a time of uncertainty. I had my questions answered quickly and effectively."
We responded:
"Thank you, Trever! We’re glad we could provide quick and effective answers during a time of uncertainty. Laurie Houle State Farm in Cle Elum is here for you anytime."
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Michael Mankus

March 21, 2026

5  out of  5
rating by Michael Mankus
"I have always been taken care of at State Farm Laurie's team have always been so kind & easy to work with"
We responded:
"Thank you so much, Mike! We love hearing that you’ve always felt well taken care of by our local Cle Elum State Farm team. Providing kind, easy-to-work-with insurance service to our Kittitas County neighbors is what Laurie Houle State Farm is all about. We’re here anytime you need help with your insurance needs."
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John Del Gaizo

March 20, 2026

5  out of  5
rating by John Del Gaizo
"Excellent customer service."
We responded:
"We’re so thankful for your ongoing trust and kind words! It means a lot to our small Cle Elum team to serve neighbors like you with great service. We always enjoy seeing you in the office — feel free to stop by anytime!"
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Sandy Read

March 20, 2026

5  out of  5
rating by Sandy Read
"I was relieved that Sharae was able to help me today and called me back when she found the answers to my questions."
We responded:
"Thank you! Sharae works hard to provide the personal, reliable service our Cle Elum neighbors deserve. Reach out anytime!"
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Terri Campbell

March 19, 2026

5  out of  5
rating by Terri Campbell
"Our agent picks up the call on the first ring and I had what I needed emailed to me within 3 minutes. Love this agency!"
We responded:
"Appreciate the kind words! Our local Cle Elum office works hard to be there when you call and provide fast, friendly service. Thanks for trusting Laurie Houle State Farm!"
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Mike Kloss

March 17, 2026

5  out of  5
rating by Mike Kloss
"Great staff, 👍👍 to the professionalism, and customer service. Laurie has put together a great staff. Once again 👍👍 ! Thanks to Sharae, good job ."
We responded:
"Thanks so much, Mike! You’ve become a great friend to all of us here, and your kindness toward our staff means the world. Serving our Cle Elum neighbors with care is truly what Laurie Houle State Farm is all about. If you ever need anything, just give us a call or stop by the office at (509) 674-5107."
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dennis martin

March 12, 2026

5  out of  5
rating by dennis martin
"Maddy was extemely knowledgable and helpful. Seemless transition from my previous agency tro Laurie Houle agency"
We responded:
"Thank you, Dennis. We're glad to welcome you to Laurie Houle State Farm. Please don’t hesitate to reach out anytime you have questions or swing by the office. (509) 674-5107"
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scott eakins

March 12, 2026

5  out of  5
rating by scott eakins
"Great customer service they are a pleasure to work with."
We responded:
"We appreciate your feedback! Making insurance easy and friendly is what we’re all about in Cle Elum."
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LINDA GRANNEN

March 11, 2026

5  out of  5
rating by LINDA GRANNEN
"Great customer service. Explains everything needed and easy to understand. Highly recommend."
We responded:
"Thank you for your kind words and recommendation! We’re honored to serve our customers in Washington and Idaho and look forward to assisting you with all your insurance needs."
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Jeanie

March 7, 2026

5  out of  5
rating by Jeanie
"Laurie Houle was so knowledgeable and professional. She answered all my questions and helped me get the additional insurances I needed. Definitely would recommend her to anyone looking for insurance"
We responded:
"Thank you so much! I’m glad I could help answer your questions and assist with your life, vehicle, and renter’s insurance needs. At Laurie Houle State Farm in Cle Elum, we’re proud to offer knowledgeable, professional service and great prices. I appreciate your recommendation and look forward to continuing to serve you!"
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Carisa McNabb

March 6, 2026

5  out of  5
rating by Carisa McNabb
"State farm has always the best to work with! The cle elum office really goes above and behond to help their customers!"
We responded:
"Thanks so much, Carisa, for the review! Laurie Houle State Farm in Cle Elum is proud to go above and beyond for our neighbors—whether it’s for auto insurance or protecting your life. We’re here anytime you need us!"
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angie cole

March 6, 2026

5  out of  5
rating by angie cole
"Love the State Farm agents. Very friendly and extremely helpful."
We responded:
"Thank you, Angie! Our Cle Elum agents take pride in being friendly and helpful. We’re always happy to assist with your vehicle insurance needs."
Profile photo of Jen Sarginson, Real Estate Broker WA State

Jen Sarginson, Real Estate Broker WA State

March 6, 2026

5  out of  5
rating by Jen Sarginson, Real Estate Broker WA State
"We had such a great experience working with our Maddy, our local State Farm agent. She truly went above and beyond to make the entire process smooth for our family. Not only did she help us get homeowners insurance set up for our new home, but she also seamlessly switched over auto insurance for both of our vehicles, helped us with renters insurance, and even took the time to get policies set up for our kids. What really stood out was her responsiveness, patience, and willingness to walk us through every detail so we felt confident in our coverage. Insurance can feel overwhelming, but they made it simple and stress-free. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, I highly recommend Maddy and Laurie Houle's team at State Farm for your Washington State insurance needs. We are so grateful for the help and exceptional service!"
We responded:
"Welcome to Cle Elum, Jen! It’s awesome to have a great local realtor like you as a neighbor. Thanks so much for your trust and kind words. Maddy and our Laurie Houle State Farm team are here to make insurance easy and stress-free. We’re excited to be your go-to team for all your insurance needs in Washington and Idaho!"
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Mel Blair

March 5, 2026

5  out of  5
rating by Mel Blair
"I have always had positive experiences with Laurie Houle and the associates who work in her office. They are easy to get a hold of and very responsive to any questions or concerns!"
We responded:
"Thank you so much, Mel! I’m really glad you’ve had positive experiences with me and the Laurie Houle State Farm team. We always try to be easy to reach and quick to help. Don’t hesitate to reach out anytime!"
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Sandy Ortiz

March 5, 2026

5  out of  5
rating by Sandy Ortiz
"Laurie has been my insurer for over 20 years and I can she say she is the best, she is so helpful and I would never go to anyone else. She has saved me so much money especially with my youthful drivers, I definitely recommend getting all your insurance with her. -Ruben and sandy"
We responded:
"Thank you so much, Ruben and Sandy! It means a lot to have your trust for so many years. We’re proud to help save you money and support your family, especially with youthful drivers. My team and I are honored to be your choice for all your insurance needs. We truly appreciate your recommendation!"